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  Topic: renewal (4 replies)
#1     Fri Apr 30, 2010 3:04 pm
MM0GDG
Aberdeen
 
Join Date: Jan 2009
Posts: 3
Subject: renewal

Hello
my subscription expired today.
Is it necessary however to cut me off in the middle of a QSO?
Have to seriously consider renewal
This was quite rude from your end, even for a canadian...
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#2     Fri Apr 30, 2010 6:28 pm
W2BLC
Altamont, NY
 
Join Date: Oct 2008
Posts: 92
Subject: Automated

I'd be willing to bet that the account information and processing is automated. I doubt very much if there was anything meant personally as an affront towards you.
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#3     Fri Apr 30, 2010 9:45 pm
VE3EFC
 
Join Date: Aug 2006
Posts: 724
Subject:

Of course it is fully automated so no rudness was intended.

It takes less than 1 minute to pay, then you are back on the air. There is no loss if you pay early, so why wait until the last minute. You can pay a day early, a week early a month early or even a year early without losing any paid time. It just like a magazine subscription.

The system actually gives you about 15 minutes of free time after you have expired.
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#4     Sat May 01, 2010 1:43 am
MM0GDG
Aberdeen
 
Join Date: Jan 2009
Posts: 3
Subject: renewal2

Thanks for the reply.
There were NO 15 min grace as you say.

It might be better (and less annoying) to either
Send a reminder (which I was waiting for since I was not sure of the expiry date) or
2. on log-in display a reminder, which also can be automated.
73s
Alex
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#5     Sat May 01, 2010 1:46 am
MM0GDG
Aberdeen
 
Join Date: Jan 2009
Posts: 3
Subject: renewal3

hello again

and yes, i forgot to mention...
VE3EFC- about paying early and in advance....
not everyony has your bountiful wealth......
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